Our privacy policy explains how we collect information and use it to benefit our individual customers.You should read this policy and become acquainted with its terms before utilizing our services.
We may pick up information directly from our customer, from our customer’s use of our web site and from various social networking organizations. We cannot validate information secured from social networking sites and, therefore, cannot accept responsibility for the accuracy of that information.
Any information that you provide to us or to our site is maintained in private files on our secure Web Server and our internal systems. We use this information to provide the services that you seek from us. We do not process credit cards but may assist you in entering credit information into a pay gateway. We neither store nor publish your credit card number on any media or its server.
This information is required to provide personalized service to you and to enable us to update our support tools and expand and update our supported products list.
When you require service from us it may be necessary for the problem to be resolved by permitting our technicians with access to your computer to resolve the problem. We have software tools which enable you to transfer control of your computer to our technicians so that they can resolve your problem areas remotely over the internet and avoid the additional cost of visiting the location of your computer. We only perform these services with your consent. Should you object to our taking control of your computer please make that clear to us when you first contact us for service. We shall assume that you do not object to our servicing your computer remotely unless you advise us to the contrary.
We train our technicians in the use of remote access servicing and provide them with the appropriate software to manage those tasks and cause as little disruption or damage as possible. Our remote access applications may be subject to the terms and conditions of the software license agreements to which we subscribe.
We use diagnostic tools that collect a variety of beneficial information about the state of the computer and its applications. We use this information to diagnose your problems and find a solution.Those tools are not designed to collect sensitive data such as email messages, email addresses, passwords, etc.
We reserve the right to monitor and record sessions between our customers and our technicians in order to measure our quality control and better educate our technicians. We at times use cookies and similar technologies to enhance your personal service as you work with us and on our website. In order to avoid fraud and to maximize the integrity of our service we secure information from others.
We do not sell any of your identifiable formation. We may make information available to affiliates or third parties who work with us in operating our web site, conducting our business or servicing our customers in resolving their issues. We may also release information when we receive a court or governmental order to do so.
We may include or offer third party products or services on our website. These third party companies have their own privacy policies. We have no control or responsibility for the policies of other companies. We do care about the impact upon our site and welcome any information you can provide about such companies so that, if necessary, we can take steps to protect the privacy of our customers.
We have taken action to comply with the California Online Privacy Act. As a result we will not distribute your personal information to outside companies without your consent. Should you not consent to such please so advise our company.
Our privacy policy applies only to information that we learn through our website and not to information secured online.
By using our site you consent to our privacy policy. Please let us know if you discover any violations of our privacy policy so that we can implement corrective action. If we decide to change our privacy policy such will be posted on this site.
Talk to our experienced team about your PC problems, if we can fix it then jump right to the next step.
Once you explain your problem to our experts they will diagnose the same and educate you as to why you were facing a particular issue.
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Call 1-855-665-7860 Now! or Read MoreAt Tech2Serve we stricly work on per incident based pricing and our pricing is based on issue level that our technician decides after diagnosing your workstation.
Our Basic Price starts from $120. Our pricing totally depends on the time the technician requires to spend on solving the problem.
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We're on a mission. We know every incident we resolve, every snag we fix, every computer we secure, we're making the world a better place.We believe technology exists to make our lives simpler, assist us in what we want to achieve and not the other way around. Our razor sharp focus on a pleasant customer experience is what drives us to do what we do everyday.
Tech2Serve is a New York based independent service provider of online technical support. We offer services directly to individual customers and small businesses across the US. Tech2Serve is a one-stop shop for all your software tech support requirements. Tech2Serve employees are certified and trained professionals ensuring quickest turnaround time in the industry with their expertise.
We cover all solutions from virus removal to pc optimization. Our online technical support services will assure your computer issues are fixed securely and in real time. Our services are safe, secure and issues are resolved with our professional expertise and resources. We believe in providing best quality service and meeting our commitments every step of the way. Tech2Serve aims to provide the best available technical support service at an affordable cost.